Fully Managed vs Co What Is Fully Managed IT?
With Fully Managed IT, you hand off the day to day technology management to an outside partner your Managed Service Provider (MSP).
Your provider becomes your complete IT department, covering everything from user support to cybersecurity to cloud management.
What it includes:
Helpdesk & remote support
Network and Wi-Fi management
Cybersecurity and backups
Cloud and Microsoft 365 administration
Vendor coordination
Strategic planning (vCIO/vCTO services)
Best for:
Businesses without an internal IT team or whose “IT person” is really an office manager wearing too many hats.
ColdSpace Advantage:
We bring enterprise level tools and support to small businesses without long term contracts or surprise costs.
What Is Co Managed IT?
Co Managed IT is the perfect balance between internal control and external support.
Instead of replacing your existing IT staff, we partner with them handling the pieces that are too time consuming, specialized or outside their capacity. Think of it as adding horsepower to your IT department without adding headcount.
What it includes:
Level 2 & 3 engineering escalation
Overflow helpdesk during busy periods
Advanced cybersecurity management
Backup and disaster recovery planning
Microsoft 365 and cloud administration
Project support and documentation
Best for:
Organizations with an internal IT person or small team who could use backup, structure or advanced expertise.
ColdSpace Advantage:
We work side by side with your staff documenting, training and empowering them, not replacing them.
Managed IT: Which Model Fits Your Business?
Every business relies on technology but not every business needs the same kind of IT support.
Some companies want to offload everything so they can focus on growth.
Others already have an in house IT person but need extra muscle, especially during busy seasons or complex projects.
At ColdSpace Technologies, we specialize in both models and help clients choose the one that actually fits their team, budget and goals.
Here’s how to tell the difference between Fully Managed IT and Co Managed IT and which might be right for you.
Key Differences at a Glance
Fully Managed IT
ColdSpace manages all IT operations
Not required
Handled entirely by us
Provided by vCIO/vCTO
Businesses without IT staff
Co Managed IT
Shared between your team and ColdSpace
Required or in development
We handle overflow and escalation
Collaborative with your IT lead
Growing teams or internal IT that needs backup
How to Choose the Right Model
Choose Fully Managed IT if:
You want predictable, all inclusive support.
You don’t have (or need) an internal IT employee.
You’d rather focus entirely on your core business.
You want peace of mind knowing someone is monitoring everything 24/7.
Choose Co Managed IT if:
You already have an internal IT person or small team.
You need specialized help (Microsoft 365, cybersecurity, BCDR).
You experience seasonal workload spikes.
You want your internal staff to stay strategic instead of stuck on tickets.
ColdSpace’s Take: Partnership Over Replacement
Whether we’re managing your entire environment or working alongside your IT lead, our mission is the same simplify technology so you can focus on business.
We document everything, communicate clearly and become part of your extended team not just another vendor you call when things break.
Not Sure Which Model Fits?
Let’s figure it out together.
Schedule your Free Tech Assessment and we’ll evaluate your current setup, identify gaps and recommend the model that makes the most sense for your business.